Wednesday, April 24, 2013

New Customer Navigation Features


New Customer Navigation Features



we are writing to let you know of two small (But highly useful) additions to the customer control panel. The focus we had when creating these features was “How can we improve control panel navigation” and as a result we implemented both “Quick Find” search and added a breadcrumb navigation, we believe with these new additions to the CP that our customers can now locate pages & settings much faster than before.


Quick Find
Quick Find is located on the customer control panel index and acts as a smart search box, you simply type what you’re looking for e.g. “Domains” and Quick Find will return pages associated with that keyword, for example: Domain Search, Transfer a Domain, Manage Domain Names etc. Quick Find should eliminate all those extra clicks you would previously need to navigate the control panel and get to the content you need much faster.

Breadcrumb Navigation
Breadcrumb navigation has been implemented at the top of the customer control panel to help users identify their current location and also act as a way to jump to the parent pages associated with the current page.
For example if a user was within “Payment Gateways” within the HostPay section, the navigation would be as follows:
Reseller Control Centre > HostPay > Payment Gateways

SRV Records


SRV Records


We have recently received several requests for the ability to add SRV DNS records to domains, and we were happy to oblige. For those who don’t know, DNS stands for Domain Name System and is how a computer translates a domain name like heartinternet.co.uk to the address of the actual computer that the website lives on.
There are many types of DNS records that describe how to find different services such as the web, and email servers. SRV records let some more modern programs find out how and where to connect to potentially any service. SRV records have only been widely adopted in relatively new protocols like SIP and XMPP, but it is expected that they will become more commonplace as additional protocols are developed.
With an SRV record you can specify different servers for the same service and split the requests between them in whatever ratio you decide. This is called load-balancing and is mostly only used for services with a high volume of users. It is also possible to specify two servers and have the second only be used if the first becomes unreachable. This is called redundancy and helps to prevent downtime on important services.
Our DNS management page now includes sections for managing your SRV records, but you should only use them if you need the records and are confident with what you are doing. You could potentially break your entire site in just a few wrong clicks. If you need an SRV record and are confident of your ability then click on the link, choose the domain to manage and click on the shiny new DNS Management icon.
Our support database has a more technical description of SRV records, which is advised reading if you are going to be adding records.

New! 2 Stylish HostPay Templates Released


New! 2 Stylish HostPay Templates Released

Fresh from the creative depths of our web design workshop has emerged a pair of brand new HostPay templates. These templates have taken on a different look from our previous releases as to give our customers a greater choice when selecting a style for their web hosting company.
Both templates have adapted characteristics of modern looking web 2.0 sites you may find online, this breaks away from the more traditional style of design web hosting companies have used over the years and gives you something that’s completely different, but still conveys the right message. Each templates homepage caters for a large promotional pitch at the top, this can be changed to anything you desire, we’ve also added a sprinkle of jQuery magic to one of the templates, to create a slideshow effect that dynamically rotates various messages. We’ve taken the time to include a couple of blank message templates which you can change accordingly using your favorite graphics package (Mines Fireworks!) or use it as a basis to create your own! As usual the templates are built with XHTML/CSS and are fully W3C standards compliant. :)
We hope you enjoy these new-look templates and would certainly love to hear what you think about them!
Screenshots below:
Template 1:
Template 2:
HostPay Template

Web Hosting Simplified | Infographic


Web Hosting Simplified | Infographic

Web hosting is not something everyone understands right away. It can take a bit of research. When starting a new site it’s very important to be able to choose the right hosting. If you’re creating a website which you have high hopes for and want to expand, it’s very important to be able to choose a host which will help you scale. Most websites are ok with shared hosting but when you’re a site which is getting millions of views you’ll need to move up to VPS or dedicated hosting – they can handle a lot more visitors at once.
Web Hosting Simplified

The top 100 web hosting countries


Last week we showed that the top 1 million web sites in the world were hosted in almost 8,000 different cites. If these top sites were evenly distributed across the world, there would be about 5,900 sites hosted in each nation, but is that really the case?
Following up our own 2012 study, we present this year’s survey of the top 100 web hosting countries. What do you think the major developments were since last year?

Top 20 web hosting countries

In total, we identified 191 different countries that hosted one or more of the Alexa top million web sites. This means that over 90% of the world’s nations host at least one of the top million sites. But they are not at all evenly distributed. To start of, here is a chart of the top 20:
top 20 web hosting nations
Some comparisons with last years study:
  • The top 4, with the United States, Germany, China and the United Kingdom, have not changed.
  • The United States is still in a big lead, hosting about 42% of the top million sites. Germany, in second place, host only about 7%.
  • Russia is up to 5th place from 7th, passing France and Japan.
  • Poland is up from 13th place to 10th, passing Brazil, Italy and Spain.
  • Italy is down three places to 13th.
  • Singapore and Sweden are both new on the list.
  • Hong Kong and South Korea has lost their places on the list since 2012.

US vs Europe and Asia

Grouping the European and Asian countries into regions may give us some perspective of just how crushing the lead for the United States is.
hosting europe us asia
If we compare the United States, with 42.1% of the sites, to Europe, with 31.4%, it may not be the exact same numbers as last year but they are well within the margin of error. Asia is far behind both Europe and the United States, hosting  just over 11% of the top sites.
It should be noted that these three regions together hosts almost 84% of the sites we where able to scan.

Top 100 countries

In addition to the top 20 chart, here are the top 100 nations.
Top 100 web hosting countries
Ranking 2013CountrySitesRanking 2012
1United States421,2281
2Germany70,5872
3China35,9083
4United Kingdom35,5004
5Russia35,2457
6France34,4985
7Japan29,8986
8Netherlands25,6326
9Canada18,1169
10Poland12,10913
11Spain12,06211
12Brazil10,80712
13Italy9,76410
14Turkey8,49814
15Ukraine8,40116
16Czech Republic7,31917
17Australia7,29915
18India7,25418
19Singapore5,47922
20Sweden5,20121
21Hong Kong4,64119
22Romania4,41727
23Korea (South)4,25220
24Denmark4,17025
25Ireland4,10924
26Switzerland4,01426
27Vietnam3,94428
28Iran3,92532
29Thailand3,92123
30Indonesia3,67130
31Virgin Islands3,39736
32Hungary3,04429
33Taiwan2,90131
34Austria2,35133
35Argentina2,29134
36Belgium2,27537
37South Africa2,09639
38Malaysia1,99635
39Bulgaria1,99442
40Norway1,96138
41Israel1,77540
42Portugal1,75741
43Bahamas1,73945
44Finland1,68743
45Slovakia1,37247
46Lithuania1,33346
47Pakistan1,22544
48Mexico1,15649
49Latvia1,10751
50New Zealand1,04048
51Greece91454
52Belarus90053
53Kazakhstan86455
54Slovenia85952
55Chile83950
56Luxembourg66557
57Estonia65756
58Croatia57958
59Colombia45859
60Serbia44361
61Saudi Arabia37563
62Cyprus36265
63Panama34660
64Venezuela33864
65Azerbaijan32468
66Philippines32462
67Egypt31969
68Iceland31975
69United Arab Emirates30367
70Georgia24471
71Moldova22170
72Malta217-
73Costa Rica21173
74Uzbekistan203-
75Peru17566
76Mongolia16874
77Macedonia13481
78Bangladesh12280
79Ecuador12177
80Sri Lanka11678
81Kuwait10886
82Bosnia and Herzegovina10785
83Uruguay10184
84Kyrgyzstan8689
85Morocco8682
86Curaçao8483
87Cayman Islands7979
88Armenia7687
89Dominican Republic7588
90Nigeria7498
91Jordan6993
92Bahrain65-
93Tunisia64-
94Cambodia63-
95Seychelles6090
96Qatar5992
97Kenya5791
98Algeria51-
99Puerto Rico4997
100Liechtenstein4794

As you can see, five countries are new on the list: Algeria, Bahrain, Cambodia, Malta and Tunisia. The ones that have fallen out of the list are Belize, Bolivia, Mauritius, San Marino and Syria.

Will web hosting in Asia catch up?

Last year we asked ourselves if the rest of the world would catch up with the United States. Looking at this year’s results, there are no signs of that happening any time soon.
What will be interesting to see is what will happen to web hosting in Asia. More than 25% of the Internet users of the world already live in Asia; will that start to show in hosting locations to? Let us now what you think.
About the data: The data was collected February 27, 2013, with a Pingdom-developed script that successfully scanned 907,625 out of Alexa’s top 1 million sites. The remaining sites failed to be scanned for various reasons. We should point out that web hosting is a constantly moving target, so where a particular site is hosted may have changed by the time you read this.

Spam Web Hosting and SEO Rankings

Most of the Web's 150 million active domains use shared hosting. It's more accessible from a cost perspective, and in general does not come with any less features or functionality than dedicated hosting does.

But when you use shared hosting you are essentially "sharing" hosting space with other websites - some of which may host spam. And as we all know, spam is bad and can result in not just poor experiences for users but could it also affect your position on the search results?

In a new Google Webmaster Help video, Matt Cutts discusses the topic and whether or not a site that is hosted by a service that hosts spam has anything to worry about in terms of a negative impact on search rankings. The short answer is no, it doesn't - but there are some "fringe" cases to consider.

“Typically a hosting company has a lot of different stuff on it. Some of it will be good. Some of it will be bad,” says Cutts. “There will be some spam, but just because you happen to be on an IP address or using a hosting company that also hosts some spam, that doesn’t mean that you should be affected.”

Noise Filter: WordPress Attacks Hammer Web Hosts



A WordPress attack is impacting web hosting providers and their customers
Related Topics: hackers and hacks, joomla, security issues, wordpress, wordpress attack
A WordPress attack is impacting web hosting providers and their customersA large-scale attack – powered by 90,000 web servers – has been launched against WordPress blogs with weak admin credentials, and web hosts are being warned to update passwords immediately.
The attacks have also extended to Joomla websites, and Go Daddy has been working at mitigating the Joomla and WordPress attacks this week.
A post by KrebsOnSecurity says that analysts from a range of security and networking firms have tracked “an alarming uptick in so-called ‘brute-force’ password-guessing attacks against websites powered by WordPress, perhaps the most popular content management system in use today.”
Marc Gaffan, co-founder of Incapsula, a security firm, told Krebs that the WordPress attacks are creating chaos at some web hosting firms.
It’s hurting the service providers the most, not just with incoming traffic. But as soon as those servers get hacked, they are now bombarding other servers with attack traffic. We’re talking about web servers, not home PCs. PCs maybe connected to the Internet with a 10 megabit or 20 megabit line, but the best hosting providers have essentially unlimited Internet bandwidth. We think they’re building an army of zombies, big servers to bombard other targets for a bigger cause down the road.
HostGator has warned its customers of the WordPress attack, and encouraged customers with WordPress websites to change their passwords to something that meets the requirements specified on the WordPress website: something with upper and lowercase letters, at least 8 characters long, and including ‘special’ characters.
The main force of this attack began last week, then slightly died off, before picking back up again yesterday morning.  No one knows when it will end.  The symptoms of this attack are a very slow backend on your WordPress site, or an inability to log in.  In some instances your site could even intermittently go down for short periods. We are taking several steps to mitigate this attack throughout our server farm, but in the same breath it is true that in cases like this there is only so much that can actually be done. The servers most likely to experience service interruptions will be VPS and Dedicated servers hosting high numbers of WordPress installations, due to the incredibly high load this attack has been seen to cause.
ResellerClub is also working hard at mitigating the WordPress attack, but says it has noted the issue before.
To give you a little history, we recently heard from a major law enforcement agency about a massive attack on US financial institutions originating from our servers.
We did a detailed analysis of the attack pattern and found out that most of the attack was originating from CMSs (mostly WordPress). Further analysis revealed that the admin accounts had been compromised (in one form or the other) and malicious scripts were uploaded into the directories.
Today, this attack is happening at a global level and WordPress instances across hosting providers are being targeted. Since the attack is highly distributed in nature (most of the IP’s used are spoofed), it is making it difficult for us to block all malicious data.
Melbourne Server Hosting has seen signs of attempted WordPress and Joomla access as well.
Like many other hosting providers, we’ve seen signs over the past 48 hours of increased attempts to access and compromise popular CMS and blog web applications such as WordPress and Joomla.
Whilst there is the clear risk of having your CMS compromised, the more immediate threat posed here is that of a denial of service attack, which will render your sites slow and in some cases, completely exhaust the resources available to your services causing a system crash.
For web hosts that use CloudFlare, their customers should be protected from this brute-force WordPress attack as CloudFlare has rolled out a fix to all of its customers automatically, even users on the free tier.
We just pushed a rule out through CloudFlare’s WAF that detects the signature of the attack and stops it. Rather than limiting this to only paying customers, CloudFlare is rolling it out the fix to all our customers automatically, including customers on our free plan. If you are a WordPress user and you are using CloudFlare, you are now protected from this latest brute force attack.
Because CloudFlare sits in front of a significant portion of web requests we have the opportunity to, literally, patch Internet vulnerabilities in real-time. We will be providing information about the attack back to partners who are interested in hardening their internal defenses for customers who are not yet on CloudFlare.
Tony Perez at Sucuri Blog says WordPress knew that it wasn’t equipped to handle brute-force attacks.
It was not long ago that I was sitting on a call with other members of the WordPress community in which we were talking about brute-force. When asked why WordPress core didn’t offer more out of the box features to address the issue, the response was it’s just not a relavent issue.
As interesting a response as that was, the latest trends seem to contradict that statement head on. It goes to show us that with the technological improvements things like latency and other network considerations are becoming less of a barrier to entry for attackers.
Talk back: Have you seen any suspicious attempts at logging into WordPress or Joomla sites? Has this WordPress attack impacted your customers yet? Let us know in a comment.